Returns & Exchanges
At Kajun Loaded Tea, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on unopened merchandise.
Verify Eligibility
Ensure your items are unopened, in original packaging, and purchased within the last 30 days to qualify for a return.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization (RA) number.
Package Your Items
Securely pack your tea products and include a copy of your receipt or the RA number inside the box to prevent delays.
Ship and Track
Send your package to our returns center using a trackable shipping method; once received, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing